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Organisation Venue Info: Address, Imagery, Directions and Map

Set your organisation's public venue on Seaty: address and postcode, venue description, directions, parking, accessibility, venue imagery (header, showcase, footer), and the interactive map. Any event that opts into your organisation venue inherits all of it.

Overview

Your organisation can have a single public venue — the place you run most of your events from — described once on the organisation and reused by every event that opts in. That venue has an address, a description, travel and parking notes, accessibility information, optional venue imagery, and an optional interactive map.

When an event uses the organisation venue, all of this flows through automatically. Change the address, the imagery, or the parking notes once on your organisation, and every event using the organisation venue updates in step.

At its simplest, the Venue Info section answers one question: What does the public need to know to find and arrive at our venue?

Who uses this: Organisation administrators with editing permissions.

Key capabilities:

  • A public venue address (name, street, city, postcode), separate from your private business address on the Organisation tab
  • A rich-text description, directions, parking notes, and accessibility information
  • AI venue description generation from your venue address
  • Venue imagery — a header banner across the top of your Find Us page, a Showcase gallery of real photos (interior, gardens, the building, parking, accessibility ramps), and a footer banner at the bottom
  • A link to manage your interactive map in a dedicated section
  • Every event that uses your organisation venue inherits all of this — no per-event duplication

How It Works

At a glance: Enter the venue address. Add a description, directions, parking, accessibility. Optionally add venue imagery and a map. Save.

1. Enter the public venue address

Name, street address, city, and postcode. This is the public address attendees see — separate from your private business address on the Organisation tab. Use it for the place where your events actually run.

2. Describe the venue

Write a description or click Generate with Seaty AI once the address is complete. The AI uses your venue name and address to draft a professional description you can then edit and personalise.

3. Provide directions, parking, and accessibility notes

Three rich-text fields cover the practical questions attendees ask before arriving: how do I get there, where do I park, and is the venue accessible.

4. Add venue imagery (optional)

The Venue Imagery section adds optional images that frame your organisation's public Find Us page — and the Venue tab of every event that uses your organisation venue. A header banner sits across the top, the Showcase gallery holds real venue photos, and a footer banner sits at the bottom.

5. Manage the map (optional)

If you want an interactive map on your Find Us page, click the map button to open the Map section. The same map is inherited by every event that uses your organisation venue.

6. Save

Click Save in the editor toolbar. Every event that uses your organisation venue picks up the changes the next time it's loaded.

Think of it this way:

  • The address is where the public goes
  • The description, directions, parking, and accessibility are what attendees need to know before they arrive
  • The venue imagery is what attendees see — the real building, interior, gardens, parking — distinct from event marketing
  • The map is the interactive aid for finding the place
  • Every event using your organisation venue inherits all of it — no duplicate data entry, one source of truth

Venue Address

Four address fields, all maximum 100 characters:

  • Venue name — the full name as visitors will see it (for example, "The Grand Theatre", "St Mary's Community Hall"). Different from your organisation name — your organisation might be a theatre company and your venue a separate building.
  • Street address — the building's street address
  • City — town or city
  • Postcode — full UK postcode with a space (for example, "M1 1AA"). Correctly formatted postcodes enable map integration.

Note: This is the public venue address shown to attendees. Your organisation's private business address — used for invoices, ledger, payouts — sits on the Organisation tab and is never shown publicly.

Rich Text Content

Four rich-text fields, each with a 2,500-character limit:

  • Venue description — a general description of the venue. Helps visitors know what to expect when they arrive. Supports headings, bold, italic, lists, and basic formatting.
  • Directions — travel directions. Cover all transport modes (driving, public transport, walking from transport hubs). Use landmarks where useful.
  • Parking — where and how to park, costs, alternatives, disabled parking provisions.
  • Accessibility — wheelchair access, hearing loop, accessible parking, step-free access, anything else that helps disabled attendees plan their visit.

AI-Generated Descriptions

Click Generate with Seaty AI to generate a venue description from the venue name and address. The button is enabled once all four address fields are completed. AI output is a starting point — edit it to add specifics the AI can't know (recent renovations, distinctive features, your organisation's voice).

Venue Imagery

Below the rich-text fields, the Venue Imagery section adds three optional image slots:

  • Venue header banner — a single wide image shown above the venue details on your public Find Us page. Minimum aspect 2:1 (twice as wide as tall). The cropper offers 2:1, 3:1, 4:1 or 5:1 — higher numbers give a thinner strip.
  • Venue showcase — up to five images shown below the venue description. This is the natural home for proper photos of the venue itself: the building, interior, gardens, accessibility ramps, the car park entrance, performance space. Pick Horizontal for a side-by-side strip or Vertical for a stacked, magazine-style flow. Each image opens fullscreen when a visitor clicks it.
  • Venue footer banner — a single wide image shown at the bottom of the Find Us page. Same banner aspect rules as the header.

Venue Showcase vs the organisation's main Images section

The organisation has two independent image surfaces:

  • Images section (/Docs/OrganisationSetup/OrganisationImage) — your logo and an about-page gallery for the public organisation page. This is brand imagery.
  • Venue Info imagery (this section) — photos of the venue itself. This is venue imagery.

Keep marketing and event posters in the Images section. Keep real photos of the place — the building, gardens, interior, accessibility, parking — in Venue Info. A stately home, for example, would use the venue Showcase for gardens and interiors and keep its event posters on the per-event Image sections.

Inheritance — events using your organisation venue

Every event with Use organisation's venue & map switched on inherits everything in this section: address, description, directions, parking, accessibility, venue imagery, and map. Change anything here once, and the change automatically flows to every event using your organisation venue.

That makes this section the right place to maintain venue information for organisations that run most or all of their events from the same building. Events that need a different venue (touring shows, off-site events) can switch the toggle off in the event editor and provide their own details.

Venue Map

The map for your organisation has its own dedicated section. From Venue Info, click Edit map (or Add a map if you haven't configured one yet) to jump to the Map section.

The map is inherited by every event that uses your organisation venue, exactly the same way as the address and venue imagery.

For details on configuring the map and adding markers, see Organisation Map.

Step-by-Step Guide

Step 1: Enter the venue address

  1. From the organisation editor, click Venue Info in the left sidebar
  2. Enter the Venue name (the public name of your venue)
  3. Enter the Street address
  4. Enter the City
  5. Enter the Postcode in standard UK format

Example

  • Venue name: "St Mary's Community Hall"
  • Street: "45 Church Road"
  • City: "Birmingham"
  • Postcode: "B15 3TN"

Step 2: Write or generate a venue description

In the About your venue section:

Option A — AI

  1. With all four address fields completed, click Generate with Seaty AI
  2. The AI generates a venue description based on your venue details
  3. Review and edit the generated text to add specifics

Option B — manual

  1. Click into the description field
  2. Write your own description (2,500 characters max)

Step 3: Add directions, parking, and accessibility notes

Three more rich-text fields, each 2,500 characters max. Fill in:

  • Directions — driving, public transport, walking from train stations or bus stops
  • Parking — on-site, on-street, alternatives, costs, disabled bays
  • Accessibility — wheelchair access, lifts, hearing loop, step-free routes, accessible toilets

Step 4: Add venue imagery (optional)

In the Venue Imagery section, add up to three optional images:

Venue header banner

  1. Click the empty area in the Venue header banner panel
  2. Pick a JPEG or PNG that's at least 2:1
  3. Crop to 2:1, 3:1, 4:1, or 5:1
  4. The banner appears edge-to-edge above the address on your Find Us page

Venue Showcase gallery

  1. Click the empty area in the Venue showcase panel
  2. Pick up to five JPEG or PNG files of the venue itself
  3. Choose Horizontal for a side-by-side strip or Vertical for a stacked, magazine-style flow
  4. Drag images to reorder
  5. Click any image once it's added to set a focal point or add a caption
  6. Visitors click any showcase image to open a fullscreen lightbox

What to put in the venue Showcase

  • The exterior of the building (especially distinctive ones — stately homes, theatres, churches)
  • Key interior spaces (auditorium, hall, foyer, gardens, lounge)
  • Accessibility features (ramps, lifts, accessible toilets)
  • The car park or arrival point
  • Anything that helps a visitor picture the venue before they arrive

Use real photos, not marketing artwork — anything promotional belongs on the per-event Image section or the organisation's main Images section.

Venue footer banner

  1. Click the empty area in the Venue footer banner panel
  2. Pick a JPEG or PNG that's at least 2:1
  3. Crop to 2:1, 3:1, 4:1, or 5:1
  4. The banner appears edge-to-edge at the bottom of the Find Us page

Step 5: Configure the map (optional)

  1. Scroll to the Venue map section
  2. Click Add a map (or Edit map if one is already configured)
  3. The editor opens the Map section where you can position the venue and add markers

For full map setup, see Organisation Map.

Step 6: Save

  1. Click Save in the editor toolbar
  2. Every event that uses your organisation venue picks up the changes on its next load

Best Practices

Choose a clear public venue name

Use the name attendees would search for or recognise on a postal address — not necessarily your organisation's trading name. A community hall might be "St Mary's Community Hall", not "St Mary's Trustees Limited".

Keep venue imagery genuinely about the venue

The Showcase exists to help attendees know what the place looks like. Use real photos of the building, interior spaces, and arrival points. Save promotional artwork — posters, social-share previews, cast photos — for the per-event Image section.

Good fits for the venue Showcase:

  • Stately homes — exterior, gardens, principal rooms
  • Theatres — auditorium from the stalls, exterior, foyer, bar
  • Village halls — the main hall, kitchen, accessible entrance
  • Churches — exterior, the nave, the entrance
  • Dance schools — the studio, mirror wall, reception

Use the inheritance to your advantage

If most of your events run from one venue, fill in Venue Info once and switch on "Use organisation's venue & map" in your event editors. You'll never have to retype directions or re-upload venue photos.

If you also run off-site or touring events, leave the toggle off for those events and fill in event-specific details there.

Accessibility deserves its own field for a reason

Don't fold accessibility into directions or parking. Attendees with mobility issues, hearing loss, or sensory sensitivities often search specifically for accessibility information — keep it in the dedicated field so it's easy to find.

Common Questions

Is the venue address the same as the organisation address?

No. The organisation address (on the Organisation tab) is your private business address — used on invoices, ledger reports, Stripe payouts, and similar back-office workflows. The venue address (here) is the public place where events happen. They're often different — for example, a theatre company's registered office vs the theatre building it performs in.

Will events using my organisation venue automatically pick up changes I make here?

Yes. The venue address, description, directions, parking, accessibility, venue imagery, and map all flow through automatically to every event with "Use organisation's venue & map" switched on. No per-event action needed.

What's the difference between organisation Images and Venue Imagery?

The organisation Images section holds your logo (brand mark) and an about-page gallery (general organisation imagery). Venue Imagery holds real photos of your venue — the building itself, interior, gardens, parking, accessibility features. The two are independent and appear on different pages (about page vs Find Us / event Venue tabs).

Can I have multiple venues for one organisation?

The organisation only has one public venue. If you run events at multiple locations regularly, leave the "Use organisation's venue" toggle off on those events and provide per-event venue details. You can save a venue on one event and reuse it on others via the "Find Existing" tool in the event venue editor.

What if I don't want any imagery — is the Showcase mandatory?

No, all three image slots are optional. Leave them empty and the Find Us page renders without them.

Next Steps

After configuring your venue info:

Configure the Map

If your venue is a physical location, add an interactive map:

  • Organisation Map
  • Position the venue on Google Maps
  • Add custom markers for parking, entrances, facilities

If you haven't already, set up your organisation's brand imagery:

Event Venue Setup

When creating an event, choose whether to inherit your organisation venue:

  • Event Venue Setup
  • Switch on "Use organisation's venue & map" to inherit everything from this section
  • Or override with event-specific details

Need help? Visit our FAQ or contact support.