Cookies Policy
About This Policy
This Cookies Policy explains how Seaty Ltd ("Seaty", "we", "us", or "our"), a company registered in the United Kingdom (ICO Reference: ZA543843), uses cookies and similar technologies on our website Seaty.co.uk.
Important: This policy uses the term "cookies" to describe both traditional browser cookies and browser local storage, as they serve similar purposes for our website functionality.
This policy complies with:
- UK Privacy and Electronic Communications Regulations (PECR)
- UK General Data Protection Regulation (UK GDPR)
Questions? Contact us at Support@Seaty.co.uk
For complete information about how we handle your data, see our Privacy Policy.
What Are Cookies?
Cookies are small text-based files stored by your web browser to help websites function effectively.
Common uses include:
- User account management and authentication
- Storing your preferences and settings
- Understanding how visitors use our website
- Preventing fraud and maintaining security
What we also use: In addition to traditional cookies, Seaty uses browser local storage, which serves similar purposes but stores data differently. Throughout this policy, "cookies" refers to both technologies unless specifically stated otherwise.
This policy explains how Seaty uses these technologies to ensure our website functions correctly, prevent fraud, and improve our services in accordance with our Privacy Policy.
1. How Seaty Uses Cookies
We use cookies on our website. Our Cookies are used to help provide effective, safe and personal Services. Cookies are changed periodically as we improve or add to our Services, but in general we use cookies for the following purposes:
a. Operating Our Services. Some of our cookies are required and essential to the inner workings of our website and Services. These cookies are used in different ways, including:
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User Authentication Cookies. Cookies are used to remember your login state so you don't have to login every time you go to a different page on the website. As an example, if you log into Seaty to buy a ticket and then click on the "My Tickets" section you won't need to login again.
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Fraud Detection and Prevention Cookies. We deploy Cookies and related technologies through Seaty to help us learn about how computers and browsers interact and use our Services. Information like this helps us monitor for and detect potentially harmful or illegal use of our website or Services.
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Website Features and Services Cookies. We often use cookies to remember how you like to use our website. This is so that you don't have to do the same thing over and over such as log into your account. For example, we use a cookie to remember what zoom level you chose for an event seating plan. So you do not have to set it again when you refresh the page. Cookies like this are designed to give you a better and simpler experience when using our website.
b. To Analyse and Improve Seaty. We can use cookies to help us make Seaty work better for you. Cookies can help to tell us how our website is reached by our user base and can give us insights into improvements that we can make to help make things better in the future.
c. For Better Advertising. We can use cookies to help us make advertising more effective on our website. We may use a cookie for something such as preventing you from seeing the same advertisement multiple times or measure how many times an advert is seen.
2. How We Use Related Technologies
We use third-party services that employ cookies and similar technologies to enhance our platform.
Google Analytics:
- Collects and analyses information about how our services are used
- Reports on activities and trends
- May collect information about your use of other websites and online resources
- Learn more: Google Privacy & Terms
Other third-party services: See the "Third party cookies" table below for complete details on all third-party services we use.
Your control: You can manage third-party cookies through your browser settings or the specific opt-out tools listed in the cookie tables below.
3. How To Manage Cookies
You have full control over which cookies Seaty can use on your device.
Browser settings: Your web browser allows you to manage cookie preferences, including deleting and disabling cookies.
Important: If you disable essential cookies, some features of our website may not work correctly (such as staying logged in or processing payments).
Browser-specific guides:
- Chrome cookie settings
- Firefox cookie settings
- Safari cookie settings
- Opera cookie settings
- Microsoft Edge cookie settings
Seaty cookie preferences: When you first visit Seaty, you can choose which optional cookies to accept. You can change these preferences at any time through your browser settings.
4. Cookie Table
Below are the cookies and local storage items commonly used by Seaty. This list covers the main storage mechanisms we use.
Note: Some cookie names include dynamic values (shown as eventTag or organisationTag) which represent specific events or organisations you interact with.
Preference cookies
These store your general preferences and settings to improve your experience.
| Cookie/Storage Name | Purpose | Storage Type | Duration |
|---|---|---|---|
| cookies_accepted | Records that you have accepted our cookie policy | Local storage | Persistent |
| event_date_view_preference | Remembers your preferred view (calendar or list) when selecting event dates | Local storage | Persistent |
| ga_consent | Records your Google Analytics consent choice | Local storage | Persistent |
| pixel_consent | Records your Facebook Pixel consent choice | Local storage | Persistent |
Authentication and user management
These handle user authentication and account management.
| Cookie/Storage Name | Purpose | Storage Type | Duration |
|---|---|---|---|
| seaty_auth_07_2025 | Stores your authentication token to keep you logged in | Local storage | Persistent |
| seaty_users_07_2025 | Stores information about your linked user accounts | Local storage | Persistent |
Event organiser preferences
These cookies help event organisers manage their events efficiently. Only applicable if you are an event administrator.
| Cookie/Storage Name | Purpose | Storage Type | Duration |
|---|---|---|---|
| last-managed-organisation | Remembers the last organisation you managed, so we can take you directly there on your next visit | Cookie | 1 year |
eventTag_OrdersAndPaymentsSortDirection | Stores your preferred sorting direction for the orders page | Cookie | 5 days |
eventTag_OrdersAndPaymentsSortBy | Stores your preferred sorting method for the orders page | Cookie | 5 days |
eventTag_HideMoney | Remembers if you chose to hide money amounts on the orders page | Cookie | 5 days |
eventTag_HideEmail | Remembers if you chose to hide email addresses on the orders page | Cookie | 5 days |
eventTag_IncludeReferrals | Remembers if you want to include referrals on the orders page | Cookie | 5 days |
eventTag_ShowOnlyMembers | Remembers if you want to show only members on the orders page | Cookie | 5 days |
eventTag_ChartView | Remembers your preferred chart view setting | Cookie | 5 days |
Event attendee features
These support features for ticket buyers and event attendees.
| Cookie/Storage Name | Purpose | Storage Type | Duration |
|---|---|---|---|
| eventReferral | Remembers who referred you to specific events, ensuring they receive credit for the referral | Local storage | Persistent |
Third party cookies
These are cookies and storage set by third-party services integrated into our platform.
| Service Provider | Purpose | Category | Can You Opt Out? |
|---|---|---|---|
| Google Analytics | Analyses how visitors use our website to help us improve the service | Performance/Analytics | Yes - Google Analytics opt-out or via Seaty cookie preferences |
| Google Maps | Displays venue locations and provides mapping functionality | Functionality | No - Required for map features |
| Stripe | Processes secure payments and prevents fraud | Strictly Necessary | No - Required for payment processing |
| Meta Pixel (Facebook) | Measures advertising effectiveness when enabled by event organisers | Marketing | Yes - Via Seaty cookie preferences or Facebook settings |
Note: You can manage your preferences for optional third-party cookies when you first visit Seaty or through your browser settings at any time.
5. Cookie Categories Under UK PECR
Under UK Privacy and Electronic Communications Regulations (PECR), cookies and similar technologies fall into different categories. Understanding these helps you make informed choices about which to accept.
Strictly Necessary
What they do: Essential for the website to function properly
Examples:
- User authentication (keeping you logged in)
- Payment processing (Stripe)
- Security and fraud prevention
- Basic site functionality
Can you opt out? No - The website will not work without these
Which cookies: Authentication cookies (seaty_auth_07_2025, seaty_users_07_2025), Stripe payment cookies
Performance/Analytics
What they do: Help us understand how visitors use our website by collecting anonymous data
Examples:
- Google Analytics tracking
- Usage statistics and trends
- Service improvement insights
Can you opt out? Yes - Via Seaty cookie preferences or Google Analytics opt-out tool
Which cookies: Google Analytics cookies
Functionality
What they do: Remember your preferences and choices to provide enhanced features
Examples:
- View preferences (calendar vs list)
- Sorting preferences on admin pages
- Language and display settings
- Last visited organisation
Can you opt out? Yes, but your experience will be less personalised
Which cookies: Preference cookies, event organiser preference cookies listed in tables above
Marketing
What they do: Track advertising effectiveness and deliver targeted marketing
Examples:
- Meta Pixel (Facebook) tracking
- Advertisement performance measurement
- Retargeting campaigns
Can you opt out? Yes - Via Seaty cookie preferences or Facebook cookie settings
Which cookies: Meta Pixel cookies (only when enabled by event organisers)
Important: Marketing cookies are only active when event organisers choose to enable them for their specific events.
Related Information
- Privacy Policy - How we handle your personal data
- Terms of Service - Terms governing use of Seaty
- Contact us - Support@Seaty.co.uk for questions about cookies or privacy