Editing your Organisation

Your organisation is the foundation for all your events on Seaty. Configure your profile, branding, payment settings, and team access to establish a consistent presence across all your events.

Organisation Settings

Configure the essential settings that define your organisation and apply to all your events. Set up your identity, connect payment processing, manage your team, and establish consistent branding.

Organisation Details

Set up your organisation's name, tag, website, address, contact details, social links, and public description shown on event pages and customer emails.

Organisation Image

Upload your organisation's main image shown on the organisation page, in search results, and alongside events. Auto-optimised for web display.

Organisation Theme

Customise your organisation's colour, header image, sparkles, and backgrounds. Used as fallback when events or tours don't have their own theme.

Stripe Connect

Link Stripe to receive online payments directly to your bank account. Requires Seaty support to enable. PCI-compliant card payments with SCA support.

Awards & Recognition

Display awards, accolades, and achievements on your public organisation page to build credibility and trust with potential customers.

Team Permissions

Control team access with Users (assign roles to members) and Roles (granular permissions across events, orders, finances, and other functions).

Membership Settings

Track sales quotas and ticket requests from members. Configure non-member requests and auto-acceptance for theatre groups, choirs, and societies.

Scanning Devices

Authorise Android or iOS devices for ticket scanning at events. Each device gets an alias and passcode with restricted permissions for door staff.

Personnel Groups

Define organisation-wide cast lists, crew, and staff rosters with photos and roles, then reuse them across events without recreating each time.

File Management

Share documents, forms, and resources via Dropbox integration. Separate admin and member folders, accessible from the website and mobile app.

Donations & Gift Aid

Allow customers to make optional donations at checkout. UK charities can enable Gift Aid for a 25% uplift via Charity Commission, OSCR, or CCNI.

Organisation Marketing

Configure Facebook Ads Pixel, mailing list signup visibility, and links to your social profiles surfaced on event pages and customer emails.

Recommended Setup Order

Start by configuring your Organisation Details and uploading your logo to establish your identity. Next, connect Stripe to enable online payments. Then invite team members with appropriate permissions. Finally, customise your theme for consistent branding across all events. If you're a registered charity, you can enable donations and Gift Aid at any time.