Awards & Recognition

Display awards, accolades, and achievements your organisation has received on your public organisation page. For each award, specify the date received and a description. Awards are purely visual and help build credibility and trust with potential customers by showcasing industry recognition.

Overview

The Awards feature lets you showcase recognition your organisation has received. Awards appear as trophy icons on your public organisation page, building credibility with potential customers.

At its simplest, awards answer one question: What recognition has this organisation earned?

Who uses this: Organisation administrators with editing permissions.

Key capabilities:

Add awards with dates and descriptions
Display credentials on your public organisation page
Build trust through third-party recognition
Show accreditations, certifications, and achievements

Awards section overview showing date picker, description field, and delete button for each award

How It Works

At a glance: You add awards in the organisation editor, save your changes, and they appear as trophy icons on your public organisation page.

1. Add your awards

Open the Awards section in your organisation editor and click "Add Award" for each recognition you want to display. Enter the date received and a description of the award.

2. Save your changes

Click "Save" in the toolbar. Your changes are not visible until you save.

3. Customers see your credentials

On your organisation page, customers see trophy icons. When they hover over a trophy, they see the date and description of that award.

Think of it this way:

Awards are visual trust signals for your audience

The trophy icons draw attention without dominating the page

The hover details give context when customers want to learn more

Adding an Award

To add a new award:

Open the Awards section in the Organisation Editor
Click "Add Award" in the top toolbar
Fill in the date and description
Click "Save" to publish your changes

Date Field

Select when your organisation received this award.

What customers see: The month and year only (e.g., "Jan 2024")

Best practices:

Use the actual date the award was received or announced
For ongoing recognitions (e.g., "Registered Charity"), use the date it was granted
If you do not know the exact day, use the 1st of the month

Description Field

Enter the name of the award or what it recognises.

Character limit: 1,000 characters

What to include:

Award name or title
Awarding organisation (for credibility)
What the award recognises (optional)

Examples:

Best Musical Production - Regional Theatre Awards 2023

Outstanding Community Contribution Award - Manchester Arts Council

Registered Charity - Charity Commission for England and Wales

Why keep descriptions concise? Customers see this text in a small tooltip, so shorter descriptions are easier to read.

Managing Awards

Editing an Award

Open the Awards section
Update the date or description
Click "Save" in the toolbar

Deleting an Award

Open the Awards section
Click "Delete" beneath the award
Click "Save" to confirm

Note: Deletion takes effect when you save. There is no confirmation dialog.

Reordering Awards

Awards appear in the order they were created. To change the order:

Note the details of all awards
Delete the awards you want to reorder
Add them back in the desired order
Save your changes

What Awards to Include

Good candidates

Industry recognition:

Best Production awards
Technical achievement awards
Festival awards and selections

Official status:

Registered charity status
Quality assurance certifications
Professional memberships

Audience recognition:

Best local venue awards
Customer service awards
People's choice awards

Consider excluding

Internal awards with no external recognition
Very old awards (10+ years) unless historically significant
Participation certificates without achievement
Awards from unknown organisations

Best Practices

Choosing the right number

2-5 awards works well for most organisations:

Too few (0-1): May seem inexperienced
Too many (10+): Can appear cluttered

Why this range? Focus on quality over quantity. A few meaningful awards carry more weight than many minor ones.

Writing effective descriptions

Good structure:

[Award Name] - [Awarding Organisation]

Effective examples:

Best Community Theatre - Arts Council England
Outstanding Youth Drama Programme - National Drama Association
Registered Charity - Charity Commission

Less effective examples:

We won an award for our production last year
BEST THEATRE EVER AWARD!!!!
Award (we got this from someone important)

Keeping awards current

Review your awards periodically:

Remove very old awards that no longer reflect current standards
Add new awards promptly after receiving them
Update descriptions if award names change
Remove expired accreditations

Common Questions

Adding Awards

Can I add awards I have not physically received yet?

Only add awards that have been officially announced. If you want to note a nomination, state it clearly in the description (e.g., "Finalist - National Theatre Awards 2024").

Should I include charity registration numbers?

You can add the number to the description:

Registered Charity - Charity Commission (Charity No. 123456)

Charity numbers also appear in the Donations section if you have Gift Aid enabled.

How many awards should I add?

There is no limit, but 2-5 awards is ideal for most organisations. Focus on your most impressive and relevant recognitions.

Display and Appearance

Can I upload a badge or logo for each award?

Currently, all awards use the same trophy icon. Custom badges are not supported.

Do customers see awards on event pages?

No, awards only appear on your organisation page. Event pages link to your organisation page where customers can view your credentials.

Types of Awards

Should I include internal awards?

Focus on external recognition from industry bodies, competitions, or accrediting organisations. Internal awards do not build credibility with customers.

Should I include participation certificates?

Focus on achievements. "Winner - Drama Festival 2023" is more impactful than "Participated in Drama Festival 2023".

Editing and Management

Can I change the trophy icon?

The trophy icon is fixed for consistency across Seaty.

What if the awarding organisation name is very long?

Use common abbreviations where appropriate (e.g., "Arts Council England" rather than the full legal name).

Next Steps

Once you have added your awards, consider:

Organisation Details - Ensure your description and contact details are complete
Image - Upload a high-quality organisation logo
Theme - Customise colours to match your visual identity
Personnel - Add staff profiles to show the people behind your organisation