Blank Tickets: Pre-Printed Backups for Box Office Sales

Blank Tickets page

• Print batches of 4 pre-formatted tickets per page
• Include your organisation logo, event name, venue, and date
• Provide empty fields for manual order tracking
• Create paper receipts for offline transactions
• Work without internet connectivity at the venue

At a glance: Print blank tickets in advance, fill them in at the door, then reconcile sales after the event.

Think of it this way:

• Online tickets are processed automatically with QR codes for scanning
• Blank tickets are manual receipts for sales outside the booking system
• Sample tickets are test previews to check your ticket design

• Door sales when attendees arrive without advance bookings
• Box office backup when your regular printer fails
• Emergency stock for technical issues
• Events at venues with unreliable internet or power
• Walk-up traffic requiring immediate ticket issuance

• Regular advance bookings (use the online booking system)
• QR code scanning at entry (blank tickets have no scannable codes)
• Precise seat assignments in complex seating plans (use seated tickets online)

1. Navigate to your event or event date in the admin interface
2. Click the admin menu (options button)
3. Select "Blank tickets" from the Operations section
4. The page displays 4 pre-formatted blank tickets
5. Click "Print tickets" to send to your printer

• Organisation logo (or organisation name if no logo)
• Event name
• Event date and time (formatted as "Sat 15th Jan 25 at 7:30pm")
• Venue name
• Venue street address and postcode
• Powered by Seaty branding

• Order #: Empty box for the order number
• Ticket #: Empty box for the ticket or seat number
• Authorised by: Empty box for staff signature or initials

• Event-specific terms and conditions (if configured)
• Standard terms of service reference
• Note explaining this is for receipt of orders when no printer is available

• Dashed borders between tickets for easy cutting
• Professional typography
• Print-optimised styling with proper margins
• 4 tickets per A4 page in portrait orientation
• Navigation elements hidden during printing

1. Customer arrives: Determine ticket requirements (quantity, category)
2. Calculate price: Use your event's pricing structure
3. Take payment: Accept cash, card terminal, or other offline method
4. Fill in details:
   • Write unique order number in "Order #" box
   • Write ticket or seat number in "Ticket #" box (e.g., "A12" for seat A12)
   • Sign or initial "Authorised by" box
5. Issue ticket: Give completed ticket to customer
6. Record transaction: Log the sale for later entry into Seaty

• Use a consistent format (e.g., "DOOR-001", "BOX-523")
• Ensure numbers do not duplicate existing online orders
• Consider prefixing with "BLANK", "DOOR", or "BOX" to identify offline sales
• Keep a running log of issued order numbers

1. Count tickets: Reconcile the number of blank tickets issued
2. Total revenue: Calculate cash and offline payment amounts received
3. Record in system: Consider creating manual orders in Seaty for record-keeping
4. Update attendance: Mark these attendees as admitted using the Admit & Redeem feature if needed

• Print sufficient stock: Generate and print enough tickets for expected door sales
• Safe storage: Keep printed tickets secure to prevent unauthorised use
• Brief staff: Train box office staff on the manual ticket process
• Prepare order logs: Create a manual log sheet for tracking issued tickets

• Sequential numbering: Issue tickets in order to simplify reconciliation
• Legible completion: Ensure all fields are filled in clearly
• Duplicate records: Consider keeping carbon copies or photographing completed tickets
• Secure cash handling: Follow proper cash management procedures

• Reconciliation: Match issued tickets against cash received
• Unused stock: Secure or destroy unused blank tickets (they are event-specific)
• Data entry: Enter offline sales into Seaty for complete records
• Financial reporting: Include offline sales in your event's financial reconciliation

• Print in advance rather than waiting until event day
• Use good quality paper (80gsm minimum) for professional appearance
• Always do a test print to check formatting and layout
• Generate more than you expect to need (unused tickets can be destroyed)
• Verify your organisation logo displays correctly before printing

• Check online bookings before issuing specific seat numbers
• Consider reserving certain seat ranges exclusively for door sales
• Use the Locks feature to reserve seats for offline sales

• Store blank tickets securely (they could be used fraudulently)
• Consider adding unique security features (coloured paper, stamps)
• Number tickets sequentially on the back for tracking
• Do not leave blank ticket stock unattended at box office

• Photograph or scan all completed tickets before disposal
• Maintain clear records of who issued which tickets
• Create a paper trail for audit purposes
• Keep backup copies of order logs

1. Monitor capacity: Check available tickets before issuing blank tickets
2. Update system: Record offline sales to prevent overselling
3. Reconcile totals: Ensure total attendance (online plus offline) does not exceed capacity
4. Reporting: Include offline sales in your event summary and financial reports