Tour Details
Overview
The Tour Details section lets you define your tour's identity and create a dedicated landing page where customers can browse all related events in one place.
At its simplest, Tour Details answers one question: How do I present a collection of related events under a single brand?
Who uses this: Event organisers with tour management permissions.
Key capabilities:
- Set your tour's public name that appears across Seaty
- Create a permanent custom URL for marketing and sharing
- Write a rich description explaining what connects your events
- Establish your tour's brand identity before adding events
How It Works
At a glance: You name your tour, claim a unique URL tag, and write a description. This creates a landing page that automatically displays all events you add to the tour.
1. Name Your Tour
Choose a clear, descriptive name that identifies your production, series, or festival. This appears on the tour landing page, in organisation listings, and when customers browse events.
2. Claim Your URL Tag
Create a short, memorable tag that becomes your permanent tour URL. Once set, this cannot be changed, so choose carefully.
3. Describe Your Tour
Write a comprehensive description explaining what the tour is about, what connects the events, and why customers should attend.
4. Save and Preview
Save your details to claim your tour tag and create your landing page. You can then preview how it appears to customers.
Think of it this way:
- Tour name is what customers see and remember
- Tour tag is what they type or click to find you
- Tour description is what convinces them to explore further
What Makes Tours Different from Events
Tours are containers that group related events together. Unlike individual events, tours:
- Don't have dates - The events within the tour have dates
- Don't sell tickets - Customers book individual events, not the tour itself
- Provide navigation - They help customers browse all related events in one place
- Share branding - Common imagery and description across all grouped events
- Create a landing page - One URL that showcases all tour dates and venues
For example, a touring theatre production might have a tour called "Hamlet - National Tour 2025" containing separate events for London, Manchester, Edinburgh, and Cardiff performances.
Configuring Tour Details
Tour Name
What is your tours name?
This is the primary identifier for your tour and appears throughout Seaty - on the tour landing page, in organisation listings, and when customers browse events belonging to this tour.
Requirements:
- Must be longer than 2 characters
- Maximum 100 characters
- Can include special characters and punctuation
Why these limits? The minimum prevents accidental saves with incomplete names, whilst the maximum ensures names display properly across all screen sizes.
Best practices:
- Include the production or series name
- Add the year or season for clarity
- Make it memorable and descriptive
- Use British English spelling throughout
- Keep it clear and concise
Examples:
- "Hamlet - National Tour 2025"
- "Summer Workshop Series"
- "Shakespeare Festival 2025"
- "The Complete Works - Season 7"
- "Beginner's Photography Masterclass Tour"
What makes a good tour name:
✅ Good:
"Romeo and Juliet - UK Tour 2025"
- Clear production name
- Indicates it's a tour
- Includes the year
❌ Less effective:
"Our Spring Production"
- Too generic
- Doesn't indicate what the show is
- Missing helpful context
Tour Tag
What tour tag would you like?
Your tour tag creates your custom Seaty URL that anyone can use to access your tour landing page:
seaty.co.uk/Tour/your-tour-tag
Requirements:
- Must be longer than 2 characters
- Maximum 22 characters
- Must be unique across all of Seaty
- Cannot contain special characters or spaces
- Use plain text only (a-z, 0-9, hyphens recommended)
Why is it permanent? Your tour tag becomes part of your public URL. Once you share it in marketing materials, print it on flyers, or customers bookmark it, changing it would break all those links.
Best practices:
- Use lowercase for consistency
- Use hyphens to separate words
- Make it memorable and easy to say verbally
- Keep it short for easier sharing
- Avoid numbers unless necessary
- Reflect the tour name where possible
Examples:
hamlet-tour-2025summer-workshopsshakespeare-festcomplete-works-s7photo-masterclass
Validation: The save button will be disabled if:
- The tag is too short (≤2 characters)
- The tag contains special characters
- The tag is already in use by another tour
Critical: You cannot change the tour tag after creation. This is permanent because the tag becomes part of your tour's URL and may appear in printed marketing materials. Choose carefully!
Tour tag examples by type:
Touring Production:
Tour: "The Lion King - UK Tour 2025"
Tag: lion-king-uk-2025
URL: seaty.co.uk/Tour/lion-king-uk-2025
Workshop Series:
Tour: "Digital Photography Course"
Tag: digital-photo-course
URL: seaty.co.uk/Tour/digital-photo-course
Festival Programme:
Tour: "Edinburgh Arts Festival 2025"
Tag: edinburgh-arts-2025
URL: seaty.co.uk/Tour/edinburgh-arts-2025
About Your Tour
Tour Description
How would you describe your event?
Your tour description appears on the tour landing page and helps potential attendees understand what the tour encompasses, why events are grouped together, and what makes the tour special.
Character limit: 10,000 characters (including HTML formatting)
Why this limit? This matches the event description limit, maintaining consistency across the platform whilst providing ample space for comprehensive descriptions.
What to include:
- What the tour is about (production overview, series theme, festival concept)
- What connects the events together
- Who should attend (target audience)
- What makes this tour special or unique
- The journey across venues or progression through time
- Any tour-wide features or benefits
- Practical information relevant to all events
Rich text formatting: The description editor supports:
- Headings - H1, H2 for organising sections
- Text formatting - Bold, italic, underline, strikethrough
- Lists - Bullet points and numbered lists for clear information
- Links - Hyperlinks to external resources or additional information
- Basic styling - Text alignment and colours
Structure example for a touring production:
Join us as Hamlet tours five major UK cities this spring.
This contemporary adaptation brings Shakespeare's masterpiece to life with a stellar cast and innovative staging. Each venue offers a unique experience whilst maintaining the powerful storytelling that makes this production unmissable.
What to expect:
• 2 hours 30 minutes of gripping theatre
• Interval refreshments at each venue
• Post-show Q&A sessions at selected performances
• Accessible seating available at all venues
Perfect for Shakespeare enthusiasts, students, and anyone seeking world-class theatre.
Book early - previous tour dates have sold out!
Structure example for a workshop series:
Develop your photography skills with our comprehensive four-week masterclass series.
This progressive course takes you from fundamentals to advanced techniques, with each session building on the previous week's learning. Whether you're a complete beginner or looking to refine your skills, our expert tutors provide personalised guidance throughout.
The series covers:
• Week 1: Camera basics and composition
• Week 2: Lighting techniques and exposure
• Week 3: Post-processing and editing
• Week 4: Portfolio development and critique
All equipment provided. Small class sizes ensure individual attention.
Complete all four sessions to receive your certification.
What makes effective tour descriptions different from event descriptions:
Tours describe the collection rather than individual events:
- Focus on what connects the events
- Highlight the journey or progression
- Explain benefits of seeing multiple events
- Provide overview rather than specific details
Individual events describe specific performances:
- Detail the particular venue and date
- Include venue-specific information
- Provide exact times and practical details
- Focus on that singular experience
Tips for writing tour descriptions:
- Start with the big picture
- Explain why these events belong together
- Highlight what's consistent across all events
- Note what varies between events
- Include a call to action
- Keep tone enthusiastic and welcoming
- Use British English spelling throughout
Common tour description patterns:
Touring Theatre Production:
[Opening hook about the production]
[What makes this production special]
[Overview of the tour - venues/dates]
[What's consistent across all performances]
[Target audience]
[Booking encouragement]
Workshop or Class Series:
[Learning outcomes]
[Course structure and progression]
[Who should attend]
[What's included]
[Prerequisites or requirements]
[Certification or outcomes]
Festival Programme:
[Festival theme/concept]
[Range of events included]
[Duration and structure]
[Special features or highlights]
[How to experience the festival]
[Booking options]
Character count monitoring: As you type, the editor displays: (Characters used/10000)
This helps you stay within the limit whilst writing comprehensive descriptions.
When the description exceeds the limit:
- A red warning appears: "Oops! Your tour description is too long"
- The save button shows a warning count
- You must reduce the character count before saving
- The editor becomes read-only when you reach exactly 10,000 characters
Validation & Saving
Required Fields
The save button is disabled until all required fields are valid:
Must be completed:
- ✅ Tour name (longer than 2 characters)
- ✅ Tour tag (2-22 characters, no special characters, unique)
Must be valid:
- Tour name must be longer than 2 letters
- Tour tag must be longer than 2 letters
- Tour tag cannot contain special characters
- Tour tag must not be in use by another tour
- Description must be under 10,000 characters
Validation Warnings
Click the save button to see any warnings that prevent saving:
Common warnings:
- "Invalid name" - "You must enter an tour name longer than 2 letters."
- "Tour tag length" - "You must enter a tour tag longer than 2 letters."
- "Invalid tour tag" - "Tour tags cannot contain special letters, make sure its just plain text."
- "Description too long" - "You must enter a tour description of 10000 characters or less."
The save button interface:
When valid:
[✓ Save] - Green button, clickable
When warnings exist:
[⚠ 2 Tasks] - Orange button with dropdown
Click to see:
• Warning 1: Title and explanation
• Warning 2: Title and explanation
Saving Changes
- Make your changes in any field (name, tag, description)
- Check the save button for warnings
- Fix any validation issues indicated
- Click "Save" button in the toolbar at the top
- Wait for "Saving tour..." message
- System saves your tour details
- Wait for "All done!" confirmation
- Page reloads with your saved changes
Saving behaviour:
- You must save manually - no auto-save functionality
- Unsaved changes trigger a browser warning if you try to leave
- The save button tracks your editing history
- All tour sections save together (you can edit multiple sections before saving)
- After saving, you're redirected to the saved tour URL
Best practice: Save after completing the Tour Details section before moving to other sections. This ensures your basic tour information is secured and your tour tag is claimed.
Tips & Best Practices
Choosing Tour Names
Be specific and descriptive:
✅ "Hamlet - National Tour 2025"
✅ "Beginner's Watercolour Workshop Series"
✅ "Summer Music Festival 2025"
❌ "Spring Production"
❌ "Workshop Series"
❌ "Our Events"
Include helpful context:
- Production or series name
- Year or season
- Level (beginner, advanced) for courses
- Location or scope (UK Tour, Regional, National)
Consider consistency with events: If your tour is "Hamlet - National Tour 2025", your events should follow a similar pattern:
- "Hamlet - London"
- "Hamlet - Manchester"
- "Hamlet - Edinburgh"
Creating Memorable Tour Tags
Short and sweet wins:
✅ hamlet-uk-2025
✅ photo-course
✅ summer-fest
❌ hamlet-national-tour-2025-uk
❌ beginners-photography-masterclass-series
❌ summer-music-arts-festival-2025
Make it sayable: Your tour tag should be easy to say out loud. If you're sharing the URL verbally (on radio, in person, over the phone), it needs to be clear:
✅ "seaty dot co dot uk slash tour slash summer-fest"
❌ "seaty dot co dot uk slash tour slash smr-fst-twenty-five"
Think long-term: If you'll run this tour again next year:
✅ hamlet-2025 (next year: hamlet-2026)
✅ summer-fest-2025 (next year: summer-fest-2026)
❌ hamlet-tour (conflicts with next year)
❌ our-festival (not specific enough)
Writing Effective Descriptions
Start with the most important information: People often skim descriptions. Put your key messages in the first paragraph:
✅ "Join us for Hamlet touring five major UK cities this spring. This contemporary adaptation brings Shakespeare's masterpiece to life..."
❌ "We are pleased to announce that following our successful previous season, we have decided to take our production on tour..."
Use clear structure: Break your description into logical sections:
- Opening hook (what is this?)
- Details (what's included?)
- Audience (who should come?)
- Call to action (how to book?)
Keep it scannable: Use formatting to make information easy to find:
- Bold key information
- Use bullet points for lists
- Break text into short paragraphs
- Add headings for sections
Focus on benefits, not just features:
✅ "Develop professional-level photography skills"
❌ "Learn about aperture and shutter speed"
✅ "Experience world-class theatre in your city"
❌ "A touring production visiting multiple venues"
Include practical tour-wide information:
- Running time (if consistent across events)
- What's included at all venues
- Target audience or age suitability
- Accessibility features available
- Any tour-wide offers or packages
Avoid tour description mistakes:
- Don't list all individual events (they appear automatically)
- Don't include specific venue details (that's in event descriptions)
- Don't write overly long descriptions (respect the 10,000 character limit)
- Don't use confusing jargon or technical terms
- Don't forget to proofread for British English spelling
Tour vs Event Information
Tour description should cover:
- Overall concept or production
- What connects the events
- Tour-wide features
- General audience information
- Why someone should attend
Event description should cover:
- Specific venue details
- Exact dates and times
- Venue-specific features
- Parking and access for that location
- Any unique aspects of that performance
Example separation:
Tour description (general):
"Hamlet tours five major UK cities this spring with our contemporary adaptation..."
Event description (specific):
"Hamlet at the Manchester Palace Theatre, March 20-22. This stunning Victorian theatre offers excellent sightlines and accessibility features. Bar open from 6:30 PM. Parking available in the adjacent NCP car park..."
Common Questions
Tour Names
Can I change the tour name later?
Yes, you can change the tour name at any time through the Tour Editor. Updated names appear across all tour pages and related events.
Tour Tags
Can I change the tour tag after creation?
No, the tour tag is permanent once created. It becomes part of your public URL, and changing it would break existing links, bookmarks, and printed marketing materials.
What happens if someone else has my desired tour tag?
Tour tags must be unique across all of Seaty. If your preferred tag is taken, try adding the year (hamlet-2025), your organisation (rsc-hamlet), or location (hamlet-london).
Tour Descriptions
How is the tour description different from event descriptions?
Tour descriptions cover the collection as a whole - what connects the events, tour-wide features, and general audience information. Event descriptions cover specific venue details, exact times, and practical information for that particular performance.
Can I use the same description for the tour and all events?
Whilst you can, it's not recommended. Customers benefit from tour pages explaining the overall programme and event pages providing specific performance details. Duplicating content makes both pages less useful.
What if I need more than 10,000 characters?
Focus on essential information, remove redundant content, and consider if some details belong in event descriptions instead. Tour descriptions should be comprehensive overviews, not exhaustive documentation.
Do I need a tour description?
Whilst not strictly required, a tour description is highly recommended. It helps customers understand your tour, improves discoverability, and is the main content on your landing page. Without one, your tour page will feel incomplete.
Previewing and Navigation
Can I see a preview of my tour landing page?
Yes. After saving, click the tour URL shown in the editor or navigate to seaty.co.uk/Tour/your-tour-tag. Your landing page displays your tour name, description, image, and all associated events.
What appears in the tour editor's side menu?
After setting your tour name, the side menu displays the tour icon with your tour name. If you haven't set a name yet, it shows "Information" as a placeholder.
Best Practices Summary
Essential Actions
Do these things:
- ✅ Choose a clear, descriptive tour name
- ✅ Create a short, memorable tour tag
- ✅ Write a comprehensive tour description
- ✅ Use British English spelling throughout
- ✅ Save your changes regularly
- ✅ Preview your tour landing page after saving
Avoid these mistakes:
- ❌ Using generic tour names
- ❌ Creating overly long tour tags
- ❌ Leaving the description blank
- ❌ Using special characters in tour tags
- ❌ Forgetting you can't change the tag later
- ❌ Duplicating event descriptions in tour description
Tour Details Checklist
Before moving to other tour sections, ensure you have:
- Tour name - Clear, descriptive, includes year/season if relevant
- Tour tag - Short, memorable, unique, no special characters
- Tour description - Comprehensive overview explaining the tour
- Description length - Under 10,000 characters
- British English - Checked spelling throughout
- Validation - No warnings showing on save button
- Saved - Changes saved successfully
- Preview - Tour landing page looks correct
Next Steps
Once you've completed the Tour Details section, you can configure other aspects of your tour:
Immediate Next Steps
→ Tour Images Upload a tour image and logo to visually brand your tour landing page.
→ Add Events to Tour Create new events or assign existing events to your tour.
→ Tour Theme Configure custom colours and branding for your tour landing page.
→ Tour Marketing Set up Facebook Pixel tracking for tour-wide marketing analytics.
Complete Your Tour Setup
The Tour Editor has five main sections:
- Tour - Name, tag, and description (you are here)
- Image - Upload tour imagery and promotional photos
- Events - Manage which events belong to this tour
- Theme - Customise tour landing page colours and branding
- Marketing - Configure Facebook Pixel and marketing tracking
Need help? Visit our Organiser FAQ or contact support.