
School halls almost always use general admission seating with rows of plastic chairs rather than fixed numbered seats. Set up adult, child, concession, and family ticket categories with their own prices, on-sale dates, and per-order limits. If your school has a proper theatre with a raked balcony or an amphitheatre layout, the same setup supports a full visual seating plan. See our guide on setting up a seating plan for school theatres.
No parent complaints about unfair ticket access to the Year 7 nativity
In a primary school nativity for 240 children with a 240-seat hall, every family gets exactly two tickets. In a secondary school summer musical with four performances and a 600-seat capacity, each year group gets its own slice. Seaty tracks those quotas as families book, with running totals for what has been claimed, what is paid, and what is still available to release, so the office is not refereeing complaints from parents who logged on at 9.05am to find Year 9 had already sold out.

The school office knows whose family is in row F before doors open. Add a custom question at checkout for the child's name and year group, and every ticket is matched to a pupil without phoning round on a Wednesday afternoon. The same approach works for dietary requirements at the cast supper, photo and video permissions for the school newsletter, and accessibility needs for grandparents.

PTA fundraising actually goes to the PTA, not to a ticketing platform. Programmes at two pounds, raffle tickets at one pound a strip, ice cream vouchers for the interval, bake sale tokens, and branded school merchandise all sit alongside the ticket as items in the same order. Buyers get scannable vouchers to swap on the night for the real thing, and the PTA gets a clean total of what was sold against what was redeemed without anyone counting cash in a draughty kitchen at 10pm.
The teacher on the door doesn't have to apologise to a queue of parents while the wifi sorts itself out
School halls are routinely the worst-connected room in the building: three sets of fire doors, a corrugated roof, and a wifi access point in the staff room two corridors away. Seaty's scanning app downloads the full attendee list onto each device before the event starts, so scans work fully offline. Multiple staff or PTA volunteers can scan in parallel on different phones or tablets, and duplicate redemptions are blocked even while every device is offline. The same approach works for community productions in village halls and parish rooms with the same dead-zone problem.
Quotas instead of awkward staffroom conversations
Staff complimentary tickets, governor allocations, and PTA volunteer comps usually live in someone's head until two weeks before the show, when it becomes clear that the head has promised the same row to three different people, the front row has been reserved for governors, and nobody knows whether the headteacher's spouse is on the list. Seaty tracks each person's allocation, what they have used, and what is still available, so the office stays in control without anyone having to police it manually.
Allocate complimentary or reserved tickets per member of staff, governor, or PTA volunteer
Reserve the front row for staff, governors, and the headteacher's spouse without selling those seats publicly
Each person sees only their own allocation and what they have already claimed
The school office keeps a single view of every allocation across the production
Privacy-conscious schools, and the data minimisation question
Independent and state schools alike are wary of children's data ending up on a third-party platform. The reality on Seaty is that the only required field at checkout is the buyer's email address, used to deliver the tickets. Card details are processed by Stripe and never reach Seaty's servers. Children do not need accounts. Parents do not need accounts. The school chooses any custom questions on top of that. If you do not ask for the child's name, the child's name is not collected.

School productions have a long calendar of after-school rehearsals, costume fittings, and tech runs before opening night. Seaty handles the schedule, sends it to the cast and their parents, and tracks attendance with QR check-in. The drama or music teacher sees the full picture of who has turned up and who has missed which session, without keeping a paper register or chasing parents through the office.

Link a Dropbox folder to share scripts, vocal lines, choreography videos, and rehearsal recordings with the cast. Files are available offline on each child's phone, so practising at home does not depend on a school login or the school network. The teacher controls who sees what, and updates push out to everyone the next time the app opens.