Managing your organisation

    Built for groups, clubs, schools, and charities where organisation matters. Track members, manage permissions, handle ticket requests, and keep everyone in the loop with tools that work how you do.
    Member management interface showing sales tracking

    Power to your members

    Turn cast members, committee members, or students into your sales team. Track individual sales, set quotas, and keep everyone accountable with real-time reporting.

    • Add members with different member types (cast, committee, students)
    • Track individual sales in real-time with detailed reports
    • Set sales quotas by member type and monitor progress
    • Add referrals to orders to count towards their sales quota
    • Restrict ticket requests to members only with auto-acceptance
    • Built-in accountability with fair, transparent tracking

    Reporting that drives action

    Real-time reporting for every sale, seat, and stat

    Reporting

    Get a clear view of how your event is performing. Your data is always up to date, whether you're tracking online sales, member quotas, or complex seating plans.

    Live sales dashboards

    Ticket sales, revenue, and attendance broken down by type, date, payment method, or section

    Payment summaries & balances

    See what's paid and what's outstanding with order breakdowns and payment logging

    Downloadable reports

    Export event data to Excel with filters for date, member, ticket type, and more

    Event comparison reports

    Compare past events and track sales performance over time

    Ticket request management interface

    Ticket requests

    Perfect for schools, theatres, clubs, and groups where tickets are distributed by people. Attendees request seats, you approve, then payment is taken.

    • Attendees request exact seats or ticket numbers online
    • Admins approve or deny requests with a click
    • Manage approvals from web or phone app
    • Balances owed can be tracked and payments logged at any time

    Security, roles & permissions

    Granular access control with custom role management

    Security

    Control who can access what with flexible permissions. Create custom roles to match your team structure, from simple volunteer roles to complex multi-department organisations.

    30+ individual permissions

    Control specific functions across Event, Organisation, Tour, and Order management

    Custom role creation

    Create roles like "Finance Manager" or "Box Office Staff" with exact permissions needed

    Multiple roles per user

    Assign multiple roles for flexible permissions, or use Administrator for full control

    Device account support

    Create device accounts for scanning stations with limited access at entry points

    Payment tracking and balance management interface

    "Money Talks" balances & payments

    Track outstanding balances and log payments made outside Seaty. Whether you collect cash, bank transfers, or online payments, everything is recorded and balanced in real-time.

    • Track online payments, cash, and cheques in one place
    • Send easy-to-read balance statements to attendees
    • Record partial and staggered payments across multiple orders
    • Balance dashboard shows who owes what at a glance
    • No more chasing spreadsheets or missing payments

    Tools for charities

    Maximise donations and streamline fundraising events

    Charity Tools

    Specialist tools designed for charities. Claim Gift Aid, manage committee members, and handle fundraising events with less administrative burden.

    UK Gift Aid compliance

    Claim an additional 25p for every £1 donated. A Gift Aid claims page lists your events and claimable orders, exports the HMRC schedule, and marks orders as claimed with a who and when audit trail. Covers both admission and voluntary-donation Gift Aid

    Committee & volunteer management

    Set up committee members with roles and permissions. Track volunteer ticket sales and assign quotas

    Charity event file sharing

    Share fundraising materials with your committee. Four-tier access control keeps information secure

    Committee ticket allocation

    Committee members request tickets for supporters with approval workflows for oversight

    One venue, many events

    If most of your events run from the same venue, set the address, directions, parking, accessibility, and a Showcase gallery of real photos of the building once on your organisation. Every event that opts into your organisation venue inherits all of it automatically. Change something on the organisation and every event updates in step. No re-uploading photos, no re-typing parking notes per event.

    Managing your organisation

    Grow your organisation. No limits, no fees. For the rules behind Gift Aid, charity registration, and VAT on charity event tickets, see our guides on selling tickets for UK charity events and VAT on UK event tickets.
    Member management & quotasReporting & event comparisonsTicket requests & balance owedGift Aid declarations (UK)Log cash & external paymentsMarketing campaigns & attribution

    Ready to move on?

    Discover how Seaty can streamline your box office operations with advanced ticketing and seating solutions.
    Explore box office features

    Ready to transform your organisation?

    Join schools, charities, and clubs across the UK using Seaty to manage events.
    Need help? Our UK-based team responds to all queries at Support@Seaty.co.uk
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